Job Description

Job Description

Job Description

The Epic Group is a global hospitality company specializing in nightlife and tourism experiences. Our division, LA Epic Club Crawls , is a top-rated nightlife brand operating in major party destinations like Los Angeles, Las Vegas, Miami, Nashville, and New Orleans. We’re looking for a reliable, motivated, and detail-oriented Administrative Assistant to join our Las Vegas office.

About the Role:

As our Administrative Assistant, you’ll play a key role in supporting the daily operations of the company. This is an in-office position that requires strong communication skills, organization, and the ability to multitask in a fast-paced environment.

Responsibilities:

• Provide exceptional customer service by answering phone calls, responding to emails, and managing inquiries through various platforms (including Messenger, web chat, and social media DMs)

• Foster communication between venues for weekly events across all of our locations, nationwide

• Assist with private crawl inquiries, including scheduling calls, answering questions, and creating invoices

• Manage and organize tour packs and wristbands for events

• Track and maintain logs for uniform sign-in/out, tour pack sign-in/out, and other inventory

• Provide support to our tour staff teams in all cities

• Perform general office tasks and assist with ongoing administrative projects

Requirements:

• Exceptional customer service skills – goes above and beyond to support customers and ensure a positive experience

• Prior experience in office administration or a related role 

• Proficiency with Excel or Google Sheets 

• Comfortable using Apple computers 

• Strong organizational skills and sharp attention to detail

• Ability to prioritize tasks, multitask effectively, and work independently

• A proactive, positive attitude

Schedule:

• Full-time schedule: Tuesday through Saturday

• Must be available to work the following holiday weekends if needed:

  • Memorial Day Weekend, Labor Day Weekend, Halloween Weekend and New Year's Eve Weekend. 

The founders have multiple successful businesses and during the pandemic learned new industries and became very successful in them. We run in 4 major cities and are expanding the business every day. We want people to join our team that have a different perspective and think outside the box. We believe instead of restraining creativity and freedom that business is most successful when the team helps to grow the business by having them become a part of the decision-making. Let's create an amazing culture and business together.

Company Description

The founders have multiple successful businesses and during the pandemic learned new industries and became very successful in them. We run in 4 major cities and are expanding the business every day. We want people to join our team that have a different perspective and think outside the box. We believe instead of restraining creativity and freedom that business is most successful when the team helps to grow the business by having them become a part of the decision-making. Let's create an amazing culture and business together.

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